ViaTM by WatermarkTM is an important part of student success within a teacher or school preparation program. Students in these programs are required to demonstrate competence in specific areas of professional knowledge, called standards, to earn a valid teaching certificate from the Florida Department of Education (FLDOE). Required standards vary by degree program but may include the Florida Educator Accomplished Practices (FEAPs), the Reading Endorsement Competencies (RECs), and the Florida Teacher Standards for ESOL Endorsement.

For Students

Students upload completed assignments to their ViaTM accounts; which, once assessed by the course instructor, allow the college to evaluate student-learning outcomes relative to established standards. This student evidence supports both college and FLDOE Continuous Program Improvement activities, which directly contribute to the quality of student learning experiences.

How to Purchase and Setup your ViaTM Account

During students' first term enrolled in education coursework, they are required to purchase a membership to the Via™ platform. New user accounts are created automatically when students enroll in courses with Via™ requirements. To access their accounts, new Via™ users should follow the steps below.

Note: New user accounts will not be available until the week following a new term's add/drop period (typically the first week of each term).

Step 1: Using a FireFox or Google Chrome browser, navigate to the Via™ Sign In Page.
Step 2: Click on the "Forgot Your Password?" link.
Step 3: In the window that opens, type your official knights email address, and click "NEXT".
Step 4: Log into your Knights email account and open the "Password Reset" email message and follow the instructions provided.
Step 5: Return to the Via™ Sign In page, enter your email address and password, then click "Sign In".
Step 6: Follow the on-screen instructions to agree to the Terms of Service and then complete your membership purchase.

For additional assistance, click here for a more detailed purchase guide: Via Account Purchase Tutorial

How to Submit Assignments in ViaTM

From your "In Progress" tab, click on the name of the course to open the Course Page.

The Course Page will show any activities for the course that must be submitted in Via™. To begin an activity, click on the activity name to open the Activity Detail page.

The Activity Detail page contains three main areas:

  1. The activity description and instructions
  2. A place to attach files for submission
  3. The activity's scoring rubric

Once all required elements are complete, click "SUBMIT".

FAQs

  1. What is the recommended browser for Via™?
    The recommended browser is FireFox. To download FireFox free of charge, visit www.mozilla.org.
  2. How do I log in to Via™ for the first time?
    a. After the add/drop period ends, go to www.vialivetext.com
    b. Click "Forgot Your Password?"
    c. Follow on-screen directions to setup ("reset") your Via password
    d. Login with knights email and new password
    e. Complete account purchase* For security, you will immediately be asked to reset your password
  3. What do I do if I already paid for LiveText and am being asked to buy a new membership when I log into Via™?
    Your Via™ account is currently locked. To have it unlocked, contact Via™ Customer Support (800-311-5656).
  4. How can I view completed work from previous semesters?
    In your Via™ account, the "Timeline" tab allows you to access completed assignments from previous semesters. All submissions are retained on your Timeline in the order they were submitted. Note. Assignments submitted while using the LiveText platform will not be visible on your Via™ Timeline. Those assignments are still accessible through your Livetext account, for as long as your Via™/LiveText account is active.
  5. How long does a Via™ -OR- LiveText account last?
    Via™ and LiveText account are valid for 5 years from the original date purchased. If you originally purchased a LiveText account but are now using Via™, your Via™ account is valid for 5 years from the date you purchased the original LiveText account.
  6. The semester has started, but my courses are not showing up on my dashboard. What should I do?
    Course information, including assignments and rosters, will become available starting the second week of classes (after the Add/Drop period ends). If your courses and/or course assignments are still not visible by the end of the second week of classes, please email livetext@ucf.edu for assistance.
  7. I forgot my Via™ password. What should I do?
    Go to www.vialivetext.com and click on the "Forgot Your Password?" link. You will then be prompted to provide your email address use your Knights email – to reset your password.

For Faculty and Staff

All new faculty (full-time or adjunct) who are teaching in programs requiring Via™, will need an account to assess student work. Please contact Dr. Orin Smith for assistance with gaining access to your Via™ account.

First-time login information for faculty is below:

Note: New user accounts will not be available until the week following a new term's add/drop period (typically the first week of each term).

Step 1: Using a FireFox or Google Chrome browser, navigate to the Via™ Sign In Page.
Step 2: Click on the "Forgot Your Password?" link.
Step 3: In the window that opens, type your official UCF email address*, and click "NEXT".
Step 4: Log into your email account and open the "Password Reset" email message and follow the instructions provided.
Step 5: Return to the Via™ Sign In page, enter your email address and password, then click "Sign In".

*The official email address connected to your faculty Via™ account is based on the "Preferred" email account selected in myUCF. For adjuncts or newly hired faculty, the preferred email account (and Via™ sign in) may be different from your official UCF account.

Once logged in, Faculty and staff can access the Help Center by clicking on the down arrow next to their name (upper right-hand corner of the screen), and clicking on “Help Center” and then downloading the "Group Owner User Guide".

Please contact Orin.Smith@ucf.edu with additional questions.