Person-centered care has primarily been defined at the conceptual level, with little guidance for substance use disorder and mental health disorder treatment service providers. In this mixed-method research project, we will create an actionable list of practices for treatment centers and healthcare providers to implement person-centered care. Specifically, we will create a list of practices for operationalizing each of the following eight dimensions of person-centered care:
- Respect for client preferences, values, and expressed needs
- Provision of information, education, and communication
- Coordination and integration of services
- Provision of emotional support
- Provision of physical comfort
- Involvement of family and close others
- Continuity and transition from care to the community
- Access to evidence-based care and services
We will identify practices for operationalizing PCC in SUD and MHD treatment and create an actionable list of practices. An advisory board consisting of health care providers, persons in recovery, treatment program administrators, and SFBHN representatives will provide feedback throughout the process.
We will identify practices for operationalizing person-centered care and the relative frequency of these practices in behavioral health facilities in South Florida. This process will consist of three steps: qualitative interviews with clients and staff, a survey with clients, and a survey with staff. We will obtain IRB approval from the University of Central Florida for all stages of the project. In an effort to respect confidentiality, the names of individuals or treatment programs associated with the study will NOT be reported in any resulting publications or reports.
Participate in Research
I am a:
The UCF-based research team will be partnering with Thriving Mind South Florida (contracting as South Florida Behavioral Health Network, Inc.) on this project. Thriving Mind promotes access to effective, accountable and compassionate care for individuals and families in our community with mental illnesses and substance use disorders. We fund and oversee a safety net of services for uninsured individuals in Miami-Dade and Monroe counties, with a total population of almost 3 million people, supported by Florida’s Department of Children and Families and other public and private sources. The project will be informed by views from health service providers, administrators, and consumers/clients associated with Thriving Mind. To learn more about Thriving Mind, please visit www.thrivingmind.org.
The Health Foundation of South Florida has awarded the University of Central Florida (UCF) $57,884 for its Strategies for Person-Centered Care in Behavioral Health Treatment Programs project. Health Foundation of South Florida, a nonprofit grant making organization, is dedicated to improving health in Broward, Miami-Dade and Monroe Counties. By funding providers and supporting programs to promote health and prevent disease, the Foundation makes a measurable and sustainable impact in the health of individuals and families. Since 1993, the Foundation has awarded more than $125 million in grants and program support. For more information, please call 305.374.7200 or visit the website, www.hfsf.org.
Barbara (Basia) Andraka-Christou, J.D., Ph.D.
Dr. Barbara (“Basia”) Andraka-Christou is an Assistant Professor at the University of Central Florida in the School of Global Health Management and Informatics. She researches health services, health policy, and consumer health informatics for substance use disorder treatment. She has written extensively about the underutilization of evidence-based treatments for opioid use disorder. Dr. Andraka-Christou has a J.D. and Ph.D. from Indiana University-Bloomington.
Danielle Atkins, Ph.D.
Dr. Danielle Atkins is an assistant professor in the School of Global Health Management and Informatics at the University of Central Florida. She studies the effect of health policies on a variety of outcomes related to substance use, maternal and child health, and risky behaviors.
Olena Mazurenko, M.D, Ph.D.
Dr. Olena Mazurenko is an Assistant Professor in the Department of Health Policy and Management. She holds a PhD in Health Care Administration from the University of Alabama at Birmingham and a medical degree in the specialty of Internal Medicine from Ukraine.
Dr. Mazurenko’s research focuses on patient-centered care, patient safety, and patient experiences with care in various healthcare settings.
Kendall Cortelyou-Ward, Ph.D.
Dr. Kendall Cortelyou-Ward is an associate professor in the School of Global Health Management and Informatics at the University of Central Florida, where she also serves as the Program Director for the Masters of Science in Health Care Informatics program. Her research evaluates the interaction of healthcare system stakeholders and health information technology (HIT). Specifically, a significant portion of her research stream is dedicated to how HIT impacts patients, and how patients can become engaged in their care by using a HIT.
Andrés Cubillos-Novella, Ph.D.
Dr. Cubillos-Novella is an Assistant Professor at the Institute of Public Health at Javeriana University (Bogotá-Colombia). He researches social policy, public health, mental health and migration. He has written about mental health, maternal health and health in migrant populations. Dr. Cubillos-Novella has a PhD in International and Intercultural Studies from Deusto University.
W. Kyle Belanger
W. Kyle Belanger is a current student in Campbell Universities Doctor of Health Sciences program. Kyle recently graduated from the University of Central Florida with Masters Degree in Healthcare Informatics. He holds a bachelor's degree from Western Carolina in Clinical Laboratory Sciences. Kyle maintains a blog on his data science research (kyleb.rbind.io) and is active on GitHub.
Andriy Koval is an Assistant Professor in the School of Global Health Management and Informatics. Dr. Koval has degrees in Quantitative Methods (Ph.D., Vanderbilt), Psychology (M.A., MTSU) and Mass Communication (B.S., MTSU). His research combines longitudinal modeling, reproducible analytics and data visualization to study how people engage health systems and services over the course of their lives. Dr. Koval maintains a blog on data science and reproducible research (andriy.rbind.io) and is active on GitHub.
Olivia Randall-Kosich, B.S., M.H.A. student
Olivia is a Ph.D. in Public Health student at Georgia State University in Atlanta, GA. She studies substance use disorder (SUD) treatment and policy. Specifically, her research focuses on medications for opioid use disorder, person-centered care, and SUD treatment in the criminal justice system. She has a Bachelors in Psychology and a Masters in Health Administration from UCF.
Rachel Totaram, M.H.A., Ph.D. student
Rachel Totaram is a doctoral student in the Department of Public Affairs with a concentration in Health Services Administration at UCF. Her research is focused on substance use disorder treatment, with emphasis on medications to treat opioid use disorder (MOUD) and individual experiences with stigma. She holds degrees in Health Administration (M.S., UCF), Biology (B.S., UCF)., and Psychology (B.S., UCF).