Public Policy

Advisory Board

Rungrote Athajarusith
UCF Organization for Public Administration

Norton Bonaparte
City Manager
City of Sanford

Susan Boyer
Executive Director
Florida Benchmarking Consortium

Pam Brangaccio
City Manager
City of New Smyrna Beach

Andy Brooks
Human Resources Administrator
City of Casselberry

Byron Brooks
Chief Administrative Officer
City of Orlando

Chad Brown
Chief Administrative Officer
CBC Helps

Nancy Christman
Intergovernmental Coordinator
St. Johns Water Management District

Bill Cowles
Supervisor of Elections
Orange County

Marilyn Crotty
Institute of Government

Bill D’Aiuto
Department of Children and Families

Michael Deal
Chief Administrative Officer
Winter Park Police Department

Lisa Early
City of Orlando Parks and Recreation

Jonathan Evans
Government Administration

Jose Fernandez
Florida Compass Group

Timothy Hill
UCF International City/County Management Association

Kierra Jackson
Vice President
UCF International City/County Management Association

Edward Johnson
Chief of Staff

Richard Levey
Vice President
Lake Nona Properties

Desiree Matthews
Deputy City Manager
City of Kissimmee

Angel Morales
Orlando Office Manager
Social Security Administration

Michelle Neuner
Assistant City Manager
City of Winter Park

Marsha Noel
Senior Management Fellow
City of Fort Lauderdale

Cornita Riley
Chief Administrative Officer
Orange County Corrections

Danny Rivera
Assistant to Mayor Jacobs
Orange County

Jack Schluckebier
Director of Land Development
Melbourne International Airport

Joyce Shanahan
City Manager
City of Ormond Beach

Sally Sherman
Deputy County Administrator
Flagler County

Lynn Tipton
Florida League of Cities University

Janet Tutt
District Manager
Village Community Development

Donna Walsh
Health Officer
Florida Department of Health in Seminole County

Strategic Plans


The undergraduate public administration programs are the preferred program of choice in the state of Florida providing the highest quality undergraduate education for careers in public administration. With a contemporary curriculum, innovative instruction, scholarly and applied research, and community service the program continues to develop a national model of community partnership and service in an evolving metropolitan environment.


The undergraduate public administration programs provide high quality undergraduate education for current and prospective practitioners in public and nonprofit organizations. Within an evolving metropolitan environment, the program is designed to develop and enhance leadership and management skills essential to public and nonprofit organizations. The curriculum administers ethical principles, critical functions, and professional skills to help students contribute to the policy process and become leaders and managers in public and nonprofit organizations. The undergraduate public administration programs use a public governance model that proactively engages the diverse and changing citizenry.


In a spirit of collegiality and collaboration, the undergraduate public administration programs develop effective partnerships with our local community, other college and university departments, and the academic community at large. All aspects of our programs promote leadership through adherence to democratic principles and the highest standards of ethical conduct. The undergraduate public administration programs value diversity and multiculturalism with an active outreach and recruitment effort to meet diversity goals.

The Strategic Plan Process

The Public Administration Advisory Board, faculty, and staff of the School of Public Administration held a retreat and abbreviated strategic planning session in conjunction with its quarterly meeting in order to establish goals for the undergraduate programs in Public Administration. Ms. Marilyn Crotty, Director of the Florida Institute of Government at the University of Central Florida facilitated the session. At the retreat the group participated in an analysis of the strengths, weaknesses, opportunities, and threats that might affect the program. They then identified the strategic issues facing the program and formulated them into six (6) goal areas.

The Public Administration advisory board devoted time to developing measurable objectives and strategies for each goal. This work was incorporated into a draft strategic plan that was disseminated to the work group. The undergraduate public administration programs (Bachelors of Arts and Bachelor of Science in Public Administration) were undergoing the state-required seven (7) year program reviews. The recommendations from the program reviewers regarding all three programs were then included in the strategic plan.

The recommendations from the outside reviewers were discussed and incorporated into the strategic plan as appropriate. The remaining objectives and strategies were discussed and completed. The draft of the strategic plan was discussed in detail and the Public Administration Advisory Board approved this draft of the plan, which was submitted to the faculty of the School of Public Administration for approval in late May.

This plan reflects over a year of work and the efforts from multiple stakeholders, who are dedicated to addressing the strategic issues facing the undergraduate Public Administration programs at the University of Central Florida. The plan will be assessed each Public Administration Advisory Board Meeting using the strategic issues as the format for the agenda each meeting.

Undergraduate Public Administration Program Strategic Plan 2012-2017

The Public Administration program’s current goals and objectives include the following:

Goal 1: Increase student engagement

  • Increase graduation rates
  • Strengthen student organizations
  • Increase alumni engagement and commitment with an alumni chapter

Goal 2: Completion of competency integrated curriculum and assessments

  • Annually review the Institutional Effectiveness Program

Goal 3: Improve public service in the region, nationally, and internationally

  • Improve the dissemination of scholarly knowledge
  • Address local government research needs by conducting one project per year

Goal 4: Develop funding for student scholarships

  • Make and implement a “PA Development Plan”
  • Establish one endowed scholarship for a Public Administration student

Note: The objectives in the full plan each contain measures and time for completion, which the advisory board uses for assessment.

Projects & Reports

Spring 2016 M.P.A. Capstone Project

This semester, students in the Spring 2016 M.P.A. Capstone class completed a project to study refugee integration challenges across six countries and to develop recommendations for municipal governments and NGOs to enhance capacity and ability to respond effectively to needs of this newcomer population. The students wrote for both Associate Professor Thomas Bryer, Ph.D., but also for Jolanta Vaiciuniene, the director of the Municipal Training Centre at Kaunas University of Technology. Vaiciuniene wrote a response to the students, providing critical feedback.

The purpose of the project was to provide high quality analysis that assists the Municipal Training Centre and its partner agencies to develop a high-impact education and training program that prepares communities to welcome and successfully introduce refugees into communities.

Learning and Professional Development Portfolio – Carrie Woodell (M.P.A. ’14)

Students in the M.P.A. program produce a portfolio that provides evidence of their learning as it relates to the program’s core competencies. The project requires students to reflect on both their academic and professional work.

To create the portfolio, students collect and organize materials they’ve accumulated during their studies. This includes class assignments, class notes and self-assessments (using core-competency rubrics). Students also include an essay in which they summarize and reflect on what they’ve learned in terms of theory or skill development. In addition, they provide a biography, resume and copy of their LinkedIn page.

The completed portfolio provides evidence that the student has met the five major learning competencies (minimum threshold for compliance) set forth by the accrediting body, the Network of Schools of Public Policy, Affairs and Administration (NASPAA).

Take a look at these portfolios from the Fall 2015 cohort: Christina Nguyen and Caryn Selph.

If you are an MPA student in Professor Liou’s PAD 6062 capstone course, please refer to these sample portfolio examples: Text and Appendix.